Privacy Policy

Last modified: July 15th, 2025

Introduction

JAKUNA TRAVEL LLC ("Company" or "Jakuna”) respects your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.jakunatravel.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.

  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or 

  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

Children’s and Minor’s data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

 "Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, e-mail address, telephone number, home address, or payment information as name, postal address, and email address, credit card number, social security number, passport number or any other identifier we may use to contact you online or offline. 

The types and categories of personal data that we may collect or process include: 

• Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us. 

• Payment information, including credit card or debit card information and information about the payment methods and services you use in connection with the Services.

• Account history, including information about your subscription, account, transactions, purchases, order history, or discounts. 

• Demographic information, including your age, gender, or family or marital status, if you have consented to such information collection. 

• Location information, including general geographic location such as country, state or province, or city and/or precise geolocation, if you have enabled and consented to location information collection. 

• Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information. 

• Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us. 

• Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection. 

• Identity document information, such as Passport, Social Security and driver's license numbers, if you have consented to such information collection. 

• Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if you have consented to such information collection.

Some of the information identified above, including identification document information, precise geolocation information, and biometric information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.

How We Collect Your Personal and Other Data

You Provide Information to Us:

We collect information about you when you interact with our Services, such as when you create or update an account, place an order, subscribe, make a purchase/reservation/request, participate in surveys, sweepstakes, contests, or promotions, or create, upload, or post content to the Services, including reviews, media such as photos, videos, or audio recordings.

Automatically Through Our Services:

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use. We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking). Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience. 

The technologies we use for this automatic data collection may include: 

• Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services. 

• Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). 

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies

When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include: 

• Advertisers, ad networks, and ad servers.

• Analytics companies. 

• Your device manufacturer.

• Your internet or mobile service provider. 

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the provider responsible directly.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal data, to: 

• Provide you with the Services and any contents, features, information, products, or services that we make available through the Services. 

• Fulfill and manage subscriptions, purchases, orders, deliveries, and payments.

• Fulfill any other purpose for which you provide it. 

• Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. 

• Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services. We may use your information to model, segment, target, offer, market, and advertise our Services.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 

• Notify you when Services updates are available and about changes to any services we offer or provide though them.  

• In any other way we may describe when you provide the information. 

• For any other purpose with your consent. 

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to: 

• Estimate our audience sizes and usage patterns. 

• Store information about your preferences, allowing us to customize the Services according to your individual needs and interests. 

• Speed up your searches. 

• Recognize you when you return to our Services. 

We may also use your information to contact you about services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form).

Who We Disclose Your Information To

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may also disclose personal data that we collect or you provide as described in this privacy policy: 

• To our subsidiaries and affiliates. 

• To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. 

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Jakuna Travel LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Jakuna Travel LLC is among the assets transferred. 

• To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal data confidential and use it only for the purposes for which we disclose it to them.

• To fulfill the purpose for which you provide it. 

• For any other purpose disclosed by us when you provide the information. 

• With your consent. 

We may also disclose your personal data: 

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 

• To enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes. 

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live. 

Advertising, marketing, cookies, and other tracking technologies choices: 

• Cookies and Other Tracking Technologies. 

You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. 

Your State Privacy Rights 

Depending on your state of residency, you may have certain rights related to your personal data, including: 

• Access and Data Portability. Confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request. 

• Correction. Request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose. 

• Deletion. Request that we delete personal data about you that we maintain, subject to certain exception under applicable law. 

• Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. 

Request that we do not use your personal data for these purposes. 

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law. 

Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: info@jakunatravel.com

If you are a California resident, additional information applies to you. To learn more about California residents' privacy rights, visit https://oag.ca.gov/privacy/ccpa

Direct Transfers from Individuals in the EU/EEA

If you are located in the European Union (EU) or European Economic Area (EEA) and you voluntarily provide us with your personal data (for example, by filling out a form on our website, contacting us via email or WhatsApp, or purchasing services), please note the following:

We are located in the United States, a jurisdiction that has not been deemed to provide an adequate level of data protection under the General Data Protection Regulation (GDPR). By providing your personal data to us directly, you acknowledge and agree that your data will be transferred to and processed in the United States.

We will take appropriate measures to safeguard your data and ensure that it is processed in accordance with the principles and rights outlined in the GDPR, including:

  • Processing your data only for the purposes for which it was collected;

  • Implementing technical and organizational measures to protect your data;

  • Honoring your rights to access, rectify, or delete your data, and to restrict or object to processing.

You may contact us at any time to exercise your rights under the GDPR.

How We Protect Your Personal Data 

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, e-mail, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data 

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified. If you are a California resident, visit https://oag.ca.gov/privacy/ccpa

Changes to Our Privacy Policy 

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Contact Information

 To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at: info@jakunatravel.com or via our phone number: (+1) 660-210-1200